We are processing energy assistance payments from DHHS and applying them to customer accounts. If you need more information, please contact your state case worker or call M.U.D. Customer Service at 402.554.6666.
Login
WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende Más
PAY MY BILL 
NATURAL GAS SAFETY 
I'M MOVING 
UTILITY ASSISTANCE Your M.U.D. Board of Directors
As a political subdivision of the State of Nebraska, the Metropolitan Utilities District is governed by a board of seven directors, elected by our customer-owners. Board members serve six-year terms.
The board generally meets the first Wednesday of the month in the headquarters at 7350 World Communications Drive. All meetings are open to the public and advertised on our website and in the Omaha World-Herald. Draft agendas and memos are posted on our website at board meetings prior to the meetings and approved documents are posted after the meetings.
Committee meetings start at 8:15 a.m. During these public meetings, the board members ask questions and discuss items on the agenda with the District’s management team. The board acts on items at the regular board meeting that follows at 9:00 a.m.
The board has 10 standing committees, including:
- Construction and Operations;
- Accounts, Expenditures, Finance and Rates;
- Judiciary and Legislative;
- Services and Extensions;
- Personnel;
- Marketing/Consumer Information;
- Insurance and Pensions;
- Security and Safety;
- Audit; and
- Governance.
Information about board members, including photos and contact information, can be found on our website here.