Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Metropolitain Utilites District
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Board of Directors

The District is governed by a board of seven directors, elected by our customer-owners. The board generally meets the first Thursday of every month in the Legislative Chambers on the second floor of the Omaha/Douglas Civic Center at 1819 Farnam St. Committee and regular board meetings are open to the public.

A current agenda is available for public inspection during normal business hours by calling 402.504.7147. Draft agendas also are posted on our website here. Requests for special accommodations, alternative formats or sign language interpreters (signers) require a minimum 72 hours advance notice. Call 402.504.7147.

To see which board member serves in your subdivision, enter your address into the interactive map.  **Please Note: You may bring any issues to any director regardless of the subdivision in which you reside.**

To view recordings of board meetings, visit the YouTube page.

Click to read the Board bylaws.

To locate your board member, click here.


Gwen Howard - Subdivision 3

Board Chairperson

Retired Social Worker; Former Nebraska State Senator (2005-2013).

Elected 2014

5 years with M.U.D.

Tanya Cook - Subdivision 5


Public Relations Firm President; Former State Senator (2009-2017)

Appointed 2019

Tim Cavanaugh - Subdivision 4

Chief Deputy, Douglas County Treasurer's Office; Retired Captain, Omaha Police Dept.

Appointed 1999; elected 2002; re-elected 2008, 2014

20 years with M.U.D.

James P. Begley - Subdivision 1

Compensation Manager, City of Omaha

Elected 2012; re-elected 2018

7 years with M.U.D.

David J. Friend - Subdivision 2

Elected 2000; re-elected 2006, 2012, 2018

19 years with M.U.D.

Jack Frost - Subdivision 7

Real Estate

Elected 1986; re-elected 1992, 1998, 2004, 2010, 2016

33 years with M.U.D.

Mike McGowan - Subdivision 6

Retired natural gas executive

Appointed 2010; Elected 2016

5 years with M.U.D.