Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende Más
Follow us on Twitter to receive the latest news on water or gas emergencies. Like us on Facebook to see helpful tips, event information and photos.
Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
Board Approves 2025 Budget and Rate Changes. M.U.D.’s 2025 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure to ensure the public utility is positioned to serve community growth. Also approved were changes to the natural gas and water rates, with the average residential gas and...
READ MORE
Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
Utilities
Water
S&P Global Ratings has upgraded its credit rating on the Metropolitan Utilities District’s water revenue bonds to ‘AA+’ with a stable outlook, marking the fourth upgrade in the last decade. M.U.D. was previously rated ‘AA’ by the rating agency. According to the S&P report, the rating reflects the system’s affordable rates and comprehensive long-term planning...
READ MORE
M.U.D. Updates
Uncategorized
Water
Omaha 2025 Sewer Use Charges Effective: January 1, 2025 How Your Omaha Residential Sewer Bill is Calculated The City of Omaha sets sewer use rates and is responsible for the sewer system. The Metropolitan Utilities District (M.U.D.) is the billing agent that invoices and collects sewer use fees and provides them back to the City....
READ MORE
Bill Inserts
Utilities
READ MORE
Uncategorized
You Can Make a Difference. Make a donation to the Home Fund to help customers in need. Contributions are tax deductible and 100% of funds go right back into our community. Need help? Visit mudomaha.com/homefund for resources and eligibility requirements. Want to donate? Visit mudomaha.com/homefund or scan the QR code. Or, you may roundup your...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
Utilities
The holiday shopping season is already underway, and local utilities encourage you to add the gift of utility bill assistance to your list by signing up for the Heat the Streets Run & Walk for Warmth. You can register for the event beginning on Black Friday. Heat the Streets takes place March 1, 2025, at...
READ MORE
M.U.D. Event
Utilities
Help Us Heat the Streets for Those in Need. Save the date for the 18th annual Heat the Streets Run & Walk for Warmth on Saturday, March 1, 2025, at Aksarben Village. Proceeds from the event support utility assistance programs for Metropolitan Utilities District and Omaha Public Power District customers. This event is our largest...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
Scammers
Utilities
Metropolitan Utilities District recently held a public meeting regarding its intention to apply for federal funding to offset ratepayer costs and accelerate neighborhood redevelopment. The grant, administered by the Environmental Protection Agency, would be used to demolish three large reservoirs at M.U.D.’s Walnut Hill property near 40th and Hamilton Streets. The grant would fund the...
READ MORE
Uncategorized
Customers are being reminded to be aware of individuals impersonating utility workers. All M.U.D. employees carry photo ID cards and wear uniforms. If someone comes to your door claiming to be with the gas or water company, be sure to ask to see their M.U.D. photo ID. If you have questions or want to confirm...
READ MORE
M.U.D. Updates
Scammers
Utilities
Login
