The incident at the PVS chemical plant in Bellevue is not associated with Metropolitan Utilities District’s drinking water production facilities. M.U.D.’s water continues to meet all state and federal standards for drinking water. We conduct more than 1,000 tests per day to ensure the water we supply is safe and reliable.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende MásMore efficient. More savings. More money in your pocket.
Metropolitan Utilities District gives you more reasons to choose natural gas appliances and equipment: rebates.
Available to residential customers and multi-family housing developers, these rebates are also easy to redeem. Just click on the applicable rebate form link and download. Complete and return the M.U.D. rebate form, along with your receipt or proof of purchase. See each form for details.
$75 Rain Sensor Rebate
Did you know landscape irrigation accounts for more than one-third of all residential water use? Additionally, estimates show that up to 50 percent of commercial and residential irrigation water use goes to waste due to evaporation, wind, improper system design, or overwatering.
Receive a $75 rebate when you have a rain shut-off device and/or a Wi-Fi sprinkler predictive controller installed by an irrigation company. Please Note: Rebate offer for purchases made between January 1, 2025 – December 7, 2025. (Purchases made prior to this date are not eligible).
Residential Customer Rebates
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$200 Natural Gas Range Rebate
Purchase a new natural gas range and receive a $200 rebate. Available to residential customers only. Complete the rebate form and send it with proof of purchase for a $200 rebate credited to your M.U.D. account.
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$200 Natural Gas Dryer Rebate
Purchase a new natural gas dryer or replace your electric dryer with a faster, more efficient natural gas dryer. Complete the rebate form and send it with proof of purchase for a $200 rebate credited to your M.U.D. account.
More Incentives
Heating & Cooling Contractors Association (HACCA) Go Gas, Get Cash Rebate
Developer/Multi-Family Housing Rebates
Add value to your property and give residents the comfort and efficiency of natural gas.
M.U.D. makes it easy to go natural gas and don’t look back with a variety of rebates. Whether it’s new construction or remodeling, install natural gas to receive:
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$50 Rebate
For natural gas ranges, water heaters and fireplaces.
Please note: This rebate is for developer and multi-family housing only and does not apply to residential single family dwellings.
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$100 Rebate
For natural gas dryers.
Please note: This rebate is for developer and multi-family housing only and does not apply to residential single family dwellings.
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Up to $500 rebate
For natural gas furnaces.
Please note: This rebate is for developer and multi-family housing only and does not apply to residential single family dwellings.