Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Metropolitain Utilites District
I want to:


More efficient. More savings. More money in your pocket.

Metropolitan Utilities District gives you more reasons to choose natural gas appliances and equipment -- rebates. Available to residential customers and multi-family housing developers, these rebates are also easy to redeem.

Just click on the applicable rebate form link and download. Complete and return the M.U.D. rebate form, along with your receipt or proof of purchase. See each form for details.


rain sensor and controller

$200 Natural Gas Range Rebate - Purchase a new natural gas range and receive a $200 rebate. Available to residential customers only. Complete the rebate form and send it with proof of purchase for a $200 rebate credited to your M.U.D. account.

$200 Natural Gas Dryer Rebate - Purchase a new natural gas dryer or replace your electric dryer with a faster, more efficient natural gas dryer. Complete the rebate form and send it with proof of purchase for a $200 rebate credited to your M.U.D. account.

Did you know? Landscape irrigation accounts for more than one-third of all residential water use. Additionally, estimates show that up to 50 percent of commercial and residential irrigation water use goes to waste due to evaporation, wind, improper system design, or overwatering.

    $75 Rain Sensor Rebate - Receive a $75 rebate when you have a rain shut-off device and/or a Wi-Fi sprinkler predictive controller installed by an irrigation company. Complete the rebate form.

    $100 Natural Gas Conversion Rebate - Residential customers who convert to natural gas from another fuel source are eligible for a $100 conversion rebate. The water heater and furnace must be a new purchase by the homeowner. Homes with dual fuel or heat pump systems do not qualify. Please call 402.504.7148 for more information.

    $500 Compressed Natural Gas (CNG) Vehicle Rebate - Purchase a new dedicated CNG vehicle and receive a $500 rebate. For residential use only. (For commercial-use of CNG vehicles call 402.504.7185 for a commercial rebate application). Complete the rebate form.

    More Incentives - Ask your HVAC or appliance dealer about any additional incentives that may be available to you!


    Add value to your property and give residents the comfort and efficiency of natural gas. M.U.D. makes it easy to go natural gas and don't look back with a variety of rebates. Whether it's new construction or remodeling, install natural gas to receive:

    • $50 rebate for natural gas ranges, water heaters and fireplaces
    • $100 rebate for natural gas dryers
    • Up to $500 rebate for natural gas furnaces (Please note: This rebate is for developer and multi-family housing only and does not apply to residential single family dwellings).

    For more information on appliance rebates for developers of multi-family housing, contact our Marketing Department at 402.504.7980.