Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


LÍNEA DIRECTA DE EMERGENCIA:

402.554.7777

24 horas del día / 7 días de la semana (24/7)


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Rebates

Your reward for choosing well

More efficient. More savings. More money in your pocket.

Now, Metropolitan Utilities District gives you more reasons to choose natural gas appliances and equipment - rebates. Available to residential customers and multi-family housing developers, these rebates are also easy to redeem. Just complete and return the M.U.D. rebate form, along with your receipt or proof of purchase.

RESIDENTIAL CUSTOMER REBATES

$300 Natural Gas Dryer Rebate - Purchase a new natural gas dryer or replace your electric dryer with a faster, more efficient natural gas dryer. Complete the M.U.D. Rebate Form and send it with proof of purchase for a $300 rebate credited to your M.U.D. account.

    $50 Rain Sensor Rebate - Purchase and install a rain sensor device to shut off your sprinkler system and receive a $50 rebate.

    $500 Compressed Natural Gas (CNG) Vehicle Rebate - Purchase a new dedicated CNG vehicle and receive a $500 rebate. For residential use only. (For commercial-use of CNG vehicles call 402.504.7185 for a commercial rebate application).

    More Incentives - Ask your HVAC or appliance dealer about any additional incentives that may be available to you!

    DEVELOPER/MULTI-FAMILY HOUSING REBATES

    Add value to your property and give residents the comfort and efficiency of natural gas. M.U.D. makes it easy to go natural gas and don't look back with a variety of rebates. Whether it's new construction or remodeling, install natural gas to receive:

    • $50 rebate for natural gas ranges, water heaters and fireplaces
    • $100 rebate for natural gas dryers
    • Up to $500 rebate for natural gas furnaces

    Learn more when you download the rebate form and details.