Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


LÍNEA DIRECTA DE EMERGENCIA:

402.554.7777

24 horas del día / 7 días de la semana (24/7)


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Education Programs

Learn from the experts! The M.U.D. Employee Speakers Bureau offers entertaining and informative programs on natural gas and water issues. Check out our video at left for a preview of what we offer!

Videos, demonstrations and water plant tours for school groups illustrate the importance of natural gas and water and the safe use of these resources.

Review the available programs and schedule us as part of your next event. 

Reservations are required at least two weeks in advance. Programs are presented at no charge. To schedule one of the programs, please fill out the form below or call 402.504.7010.

Natural Gas Programs

Sniffasaurus or "Sniffy" Appearance - Our lovable dinosaur delights children wherever he goes while teaching the importance of natural gas safety. Perfect for fairs, exhibits and classroom visits. A school visit can take 45 minutes to 1 hour. (Kindergarten- 2nd grade; visits to preschools and day care centers are not available.)

Your Silent Partner - This demonstration reviews the basics of natural gas: where it comes from, how it works and how it serves the public. (1 hour: 1st - 12th grade)

Carbon Monoxide Safety - Reviews safeguards to keep your home CO-free. (30-45 minutes: adult)

Compressed Natural Gas Vehicles - Learn how compressed natural gas, or CNG, is a clean, economical alternative fuel for transportation. (30-45 minutes: high school - adult)

Water Programs

Florence Water Treatment Plant Tour - Tours are currently unavailable due to construction at the facility. We apologize for the inconvenience.

A Trip Behind Your Water FaucetOne of our speakers will come to your classroom to discuss how M.U.D. treats the metro Omaha area's drinking water. The program includes a short video and is highlighted by a water treatment demonstrations where our speaker transforms dirty Missouri River water, known as "raw water" into clear drinking water. (45 minutes to 1 hour: 1st - 12th grade)

Thirstin Appearance - Our water mascot, "Thirstin," is a glass of safe, clean tap water with a baseball cap and straw. He promotes drinking water for health and refreshment. This presentation can include the "Thirstin's Water Adventure" video and a chance to meet Thirstin. Group photos are encouraged! (30 minutes to 1 hour: Kindergarten-6th grade)

Careers in Drinking Water - At Metropolitan Utilities District, we want to open the door to help develop and prepare our young community on the importance of education within a water utility company. This special talk examines seven occupations including engineer, chemist, plant and distribution system operators. One of our qualified employees will come visit and speak with your group about their education and career. (10 minutes to 1 hour: Kindergarten - 12th grade)

Consumers Guide to Water Conservation - This presentation will discuss ways to use wise water tips for indoor and outdoor water conservation. During this talk you will find various inexpensive ways to start saving. (20-30 minutes: high school - adult)

Live Green, Think Blue: Use Resources WiselyOur speaker will discuss helpful tips to save energy, winterize your home and use water wisely. The video uses a "money saving" approach to the topic, and outlines tips to save natural gas and water resources, while saving money on ones monthly bill. Tips also include improving efficiency of your furnace, reducing the amount of water you heat, reducing wasteful uses of water and using wise-water methods when landscaping or caring for lawns. (50 minutes to 1 hour: 6th grade - adult)

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