Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

Learn More
Metropolitain Utilites District
I want to:

Deadline extended to August 26 for M.U.D. board vacancy applications

Omaha, Neb. – The deadline has been extended to apply for the Subdivision 5 vacancy on the Metropolitan Utilities District Board of Directors. The Board will accept applications to fill the unexpired term of the vacancy until 4 p.m., August 26, 2019. Nebraska law requires applicants meet the following criteria:

  • Citizen of the United States.
  • Resident of the State of Nebraska.
  • 18 years old with a valid voter registration record on file with the Douglas County Election Commissioner.
  • Reside within the District’s Subdivision 5 at the time of the appointment. To see if you reside in the subdivision, go to the following link and type in your home address: http://bit.ly/mudsubdivision. Subdivision 5 is pictured below and includes most of downtown and North Omaha. It essentially runs from Leavenworth Street on the south to approximately Read Street on the north. It also includes everything from the Missouri River west to 60th Street (excluding Carter Lake). Eligibility will be verified during the application process.

The person selected to fill the vacancy will serve the remainder of the unexpired term, which runs through early January 2021. This is a paid position with medical plan eligibility. To review the board bylaws, visit the website at http://bit.ly/mudbylaws.

Those interested must submit a letter of interest and a resume to M.U.D. President and Secretary of the Board, Mark Doyle, Metropolitan Utilities District, 1723 Harney St., Omaha, NE 68102. Or, emailed to boardvacancy@mudnebr.com. Deadline is 4 p.m., August 26, 2019.

Applicants selected for interviews will be notified. For more information, call Mark Mendenhall at (402) 504-7129.


About Metropolitan Utilities District: The mission of the Metropolitan Utilities District, headquartered in Omaha, Nebraska, is to provide safe, reliable and cost-effective natural gas and water services to our community. The District is the fifth largest public natural gas utility in the United States, serving more than 231,000 customer-owners in Omaha, Bennington, Fort Calhoun, Springfield, Yutan and Bellevue. The District also provides safe, high quality drinking water to more than 216,000 customer-owners in Omaha, Bellevue, Bennington, Carter Lake, La Vista, Ralston, Waterloo and the Papio-Missouri Natural Resources District (which supplies water to Fort Calhoun).