WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.

04.07.23

Infrastructure Replacement 2022 Annual Report

Work to replace and update critical infrastructure continued to progress throughout 2022. District and contracted crews replaced 18.2 miles of gas mains and 15.9 miles of water mains. Condition assessment on an additional 2.1 miles of water main was completed, which allows the District to plan repairs based on pipe deterioration data to mitigate the...

Bill Inserts

Natural Gas

Water

02.23.23

Spring Planning: Odd/Even Watering Helps Reduce System Load

Although the District has adequate water supplies, we do see very high demands and some pressure loss in our system in the early morning hours when customers irrigate their lawns. You can help reduce demands and maintain more optimum pressures in the system by scheduling your watering based on your address. We recommend: Also, here...

Bill Inserts

02.14.23

Streetcar Funding Agreement Protects M.U.D. Customers

M.U.D. Updates

Utilities

02.06.23

Meet M.U.D.’s Newest Board Member: Bob Sidzyik

M.U.D. Updates

02.06.23

District to Launch Refreshed Website

Bill Inserts

M.U.D. Updates

12.21.22

Winterizing Your Water Pipes

When water freezes, it expands. Plan ahead to prevent the cost and mess of frozen pipes or a broken water line during winter months. Here are some things you can do to prepare for winter!

Cold Weather

Water

12.21.22

M.U.D. prepared for winter storm, increased gas supply demands

Metropolitan Utilities District is prepared to continue providing life-essential natural gas and water to its customers through this weekend’s winter storm that is bringing very cold temperatures.

Cold Weather

Natural Gas

12.09.22

M.U.D. recommends customers flush plumbing lines when reopening buildings

Cold Weather

12.07.22

Metropolitan Utilities District discusses streetcar utility relocations and potential impact on customers

M.U.D. Updates

Utilities