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Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
For immediate release, Omaha, Neb.–With extremely cold weather expected this week, Metropolitan Utilities District encourages customers to follow these tips to stay warm and help ensure the safe and reliable use of home heating equipment: Other cold weather tips When water freezes, it expands. You can plan ahead to prevent the cost and mess of...
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Cold Weather
Omaha, Neb.–Metropolitan Utilities District understands customers may be facing financial hardships as a result of COVID-19 and is putting new measures in place to provide relief. The health and safety of employees and customers continues to be the District’s top priority. Starting April 13, M.U.D. suspended late payment charges on customer accounts. This will continue...
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Covid
M.U.D. Updates
Published Saturday January 2, 2010 Some data in water report is off base By Joe RuffWORLD-HERALD STAFF WRITER A recent report that ranked Omaha’s tap water among the worst in the nation was based partly on tests of water that never reached homes or businesses. A widely known organization, the Environmental Working Group, is reviewing...
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Water