WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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09.04.19

M.U.D. Board appoints Tanya Cook to Subdivision 5 vacancy

Omaha, Neb. – Former Nebraska State Senator Tanya D. Cook was appointed by the Metropolitan Utilities District Board of Directors to fill the board vacancy for Subdivision 5 created by the recent death of Tom Dowd. The board received 16 eligible applications for the vacancy and narrowed the list to six finalists who were interviewed...

M.U.D. Updates

08.08.19

Tom Dowd served 40 years on M.U.D. Board

August 8, 2019 – Omaha, Neb. – Tom Dowd, an attorney who served more than 40 years on the board of the Metropolitan Utilities District, died August 7. He was 81. Tom was first elected to the board in 1974, at the age of 35, and served as chairperson six times. “Tom was a leader...

M.U.D. Updates

04.03.19

M.U.D. Board Approves Purchase of New Headquarters Building

Media Contact:Tracey Christensen, APR402.504.7215; Email At today’s Metropolitan Utilities District Board of Directors meeting, directors approved management’s recommendation to purchase the property at 7350 World Communications Drive as the District’s new headquarters. The District is selling its current headquarters at 1723 Harney Street to Douglas County. The purchase agreement is finalized and the property is scheduled...

M.U.D. Updates

05.08.18

“Protect the Source” Theme of Drinking Water Week

Metropolitan Utilities District kicked off this year’s Drinking Water Week with an invitation to “Protect the Source” throughout our community. M.U.D., the American Water Works Association and the water community across North America will celebrate Drinking Water Week by recognizing the vital role drinking water plays in daily lives. Focus will be placed on ways...

Utilities

Water

12.29.17

Cold weather safety tips from Metropolitan Utilities District

For immediate release, Omaha, Neb.–With extremely cold weather expected this week, Metropolitan Utilities District encourages customers to follow these tips to stay warm and help ensure the safe and reliable use of home heating equipment: Other cold weather tips When water freezes, it expands. You can plan ahead to prevent the cost and mess of...

Cold Weather

04.17.17

M.U.D. suspends late payment charges, disconnections during COVID-19

Omaha, Neb.–Metropolitan Utilities District understands customers may be facing financial hardships as a result of COVID-19 and is putting new measures in place to provide relief. The health and safety of employees and customers continues to be the District’s top priority. Starting April 13, M.U.D. suspended late payment charges on customer accounts. This will continue...

Covid

M.U.D. Updates

01.02.10

Omaha World Herald story on water quality

Published Saturday January 2, 2010 Some data in water report is off base By Joe RuffWORLD-HERALD STAFF WRITER A recent report that ranked Omaha’s tap water among the worst in the nation was based partly on tests of water that never reached homes or businesses. A widely known organization, the Environmental Working Group, is reviewing...

Water