WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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News & Community

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08.01.21

August 2021 Bill Insert: Contact Nebraska811 Before You Dig

Bill Inserts

07.01.21

July 2021 Bill Insert: We’re In This Together

Bill Inserts

06.01.21

June 2021 Bill Insert: Utility Bill Assistance Available

Bill Inserts

05.01.21

May 2021 Bill Insert: 2020 Water Quality Report Available

Bill Inserts

04.01.21

April 2021 Bill Insert: Preventing Price Spikes

Bill Inserts

03.09.21

M.U.D. & OPPD customers can apply for new state rental and utility assistance program

Renters and landlords who are struggling financially because of COVID-19 can now apply for assistance with rent and utilities under the state’s new Emergency Rental Assistance Program. The program, which recently launched, is funded through the U.S. Treasury as part of a federal coronavirus relief package. Omaha Public Power District and Metropolitan Utilities District want...

Utilities

03.01.21

March 2021 Bill Insert: Mains and Services

Bill Inserts

02.14.21

M.U.D. asks customers to turn down thermostats to conserve energy during extreme cold weather

Due to extremely high demand for natural gas with record low temperatures across the country, Metropolitan Utilities District is asking residential and business customers to voluntarily turn down their thermostats, if possible, to help conserve natural gas supplies. This situation is due to an extended period of frigid temperatures impacting utilities across a multi-state region....

Cold Weather

02.01.21

February 2021 Bill Insert: Heat the Streets Community Event

Bill Inserts