M.U.D. crews are performing water main work in Harrison St., from 78th to 108th Sts. Customers may experience low water pressure in the Ralston and La Vista areas during this work. We apologize for any inconvenience this may cause.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE Metropolitan Utilities District Monitoring Flooding; Water and Gas Facilities Operating Normally
Metropolitan Utilities District’s three water production plants and natural gas facilities continue to operate normally and have not been affected by flooding in the Omaha metro area.
Two of the water production plants are served by the Platte River. The Florence Water Production Facility, served by the Missouri River, is at a high elevation and continues to operate normally, said Kendall Minor, chief operations officer.
“We are closely monitoring the river and do not anticipate any interruption of water supply to District customers due to the flooding,” Minor said. “We continue to provide safe drinking water which meets or surpasses all federal and state standards.”
Customers may notice a change in taste or odor as the flood continues. Our water quality chemists perform over 1,000 tests per day to ensure we are meeting or exceeding all standards.
Although no flooding of facilities is anticipated, the District may have employees install sandbags around pump station equipment, if necessary.
Customers who plan to evacuate their homes or businesses due to the flooding should turn off all gas appliances and the water service as if leaving for an extended period of time. Customers who want the District to shut off the gas to their home or business, should call 402.554.6666 to make an appointment. To turn off your water service, turn the shut-off valve by the water meter clockwise (go counter-clockwise to turn back on).
After the flooding subsides and customers return, M.U.D. will turn on the gas at no charge — call 402.554.6666 to make an appointment. To report a gas leak, leave the building or area and then call 402.554.7777 or 911.
For more information, visit www.mudomaha.com.
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About Metropolitan Utilities District: The mission of the Metropolitan Utilities District, headquartered in Omaha, Nebraska, is to provide safe, reliable and cost-effective natural gas and water services to our community. Overall, the District serves approximately 600,000 people in the metro area. M.U.D. is the fifth largest public natural gas utility in the United States, serving customer-owners in Omaha, Bennington, Fort Calhoun, Springfield, Yutan and Bellevue. The District also provides high quality drinking water to customer-owners in Omaha, Bellevue, Bennington, Carter Lake, La Vista, Ralston, Waterloo and the Papio-Missouri Natural Resources District (which supplies water to Fort Calhoun). For more information, visit mudomaha.com.