Our customer service center will close early at 4:00 p.m. on Christmas Eve. If you need immediate assistance, our 24/7 emergency line is available at 402.544.7777. If you smell gas, leave the building and then call our emergency line or 911.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE M.U.D. Statement on Walnut Hill Cleanup Grant Application
Metropolitan Utilities District recently held a public meeting regarding its intention to apply for federal funding to offset ratepayer costs and accelerate neighborhood redevelopment. The grant, administered by the Environmental Protection Agency, would be used to demolish three large reservoirs at M.U.D.’s Walnut Hill property near 40th and Hamilton Streets. The grant would fund the removal of those reservoirs, saving M.U.D. ratepayers up to $4 million while opening approximately 8 acres for future development.
During the public meeting, a statement was made regarding demolition of the pump station building. The M.U.D. Board of Directors has not determined the structures along Park Road as surplus and consequently no determination has been made regarding their demolition. Grant dollars will focus on demolition of the reservoirs.
The M.U.D. Board has long championed historical preservation including taking great steps to ensure its former downtown headquarters would be preserved. If the grant is awarded, the Board looks forward to participating in future discussions involving the site, including the potential future utilization of the pump station building.
M.U.D. is committed to continued public engagement on this project. Comments to be considered as part of the grant application may be submitted on the feedback form available at this link by 11:59 p.m., October 31, 2024.
