M.U.D. crews are performing water main work in Harrison St., from 78th to 108th Sts. Customers may experience low water pressure in the Ralston and La Vista areas during this work. We apologize for any inconvenience this may cause.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE Infrastructure Replacement Program 2023 Progress Report
In 2023, District and contracted crews worked to replace and update critical infrastructure throughout the gas and water distribution systems.
Prioritization of water main replacements is based on a sophisticated risk model and asset management plan that considers a variety of components, including break history and material vintage. District and contracted crews replaced more than 24 miles of gas mains and more than 18 miles of water mains. Condition assessment on an additional 3.5 miles of water main was completed. This allows the District to plan and mitigate the risk of future breaks.
Whenever possible, we work in conjunction with road projects or the City of Omaha’s combined sewer separation work to save money and minimize inconvenience to our customers and the community.
The infrastructure replacement (IR) program began in 2008, prioritizing the replacement of 560 miles of cast iron gas mains. So far, more than 450 miles have been replaced, and we aim to replace the remaining miles as efficiently and cost-effectively as possible. Nearly 150 miles of water mains have been replaced or rehabilitated.
Gas and water rates include monthly fees to provide long-term funding for the program. The District also issues bonds, as needed, to help fund infrastructure replacement.
To stay up to date on infrastructure projects, visit our interactive map. If a project will impact your neighborhood, we’ll keep you informed through mailings and posts on the Nextdoor app. To learn more about what to expect during an IR project, check out this brief video.