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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE February 2025 News & Updates
Winter Water Use Impacts Sewer Fees. Did you know the amount of water you use during the December through March billing period is used to help calculate your sewer fees? The City of Omaha sets sewer use rates and is responsible for the sewer system. M.U.D. is the billing agent that invoices and collects sewer use fees and provides them back to the city. Learn more.
District Receives Upgraded Credit Rating. S&P Global Ratings upgraded the District’s credit rating on water revenue bonds from ‘AA’ to ‘AA+.’ The upgrade reflects the system’s affordable rates and comprehensive long-term planning. Read more here.
Help Heat the Streets. Join us at the 18th annual Heat the Streets Run & Walk for Warmth on Saturday, March 1, to help raise funds for utility assistance programs. Learn more and register at heatthestreetsomaha.org.
Board Elects New Chairman. At their January meeting, the District’s Board of Directors elected Tim Cavanaugh (Subdivision 4) as board chairman. Cavanaugh was appointed to the board in 1999 and first elected in 2002. Gwen Howard (Subdivision 3) was named vice chairperson. She was first elected to the board in 2014. Howard is a retired social worker and former Nebraska State Senator.
Board Chairman
Board Vice Chairperson
To find your board director or review past board meeting minutes and recordings, visit mudomaha.com/about-us/board-of-directors. The board generally meets the first Wednesday of the month and meetings are livestreamed on YouTube.
Natural Gas Rebates Available. You can save when you choose natural gas! Visit mudomaha.com/rebates for details about our rebates, including a $200 rebate for a natural gas dryer or range.