WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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News & Community

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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.

07.28.23

M.U.D. Voluntary Outdoor Water Restrictions Extended Three Weeks, Requests No Watering on Mondays

Omaha, Neb.— Metropolitan Utilities District is urging its water customers to continue limiting outdoor water use through Monday, August 21. Repairs needed on a water main have reduced capacity at one of its water production facilities and, due to the complexity of the repairs and the extreme temperatures, outdoor water restrictions are being extended. M.U.D....

M.U.D. Updates

Water

06.22.23

July News & Updates

Low Income Bill Assistance Available. Funds are available from the Nebraska Department of Health and Human Services to assist low-income households with their water utility costs. The Low-Income Household Water Assistance Program (LIHWAP) offers funding for qualified applicants through September 30. For more information or to learn about additional assistance options, visit mudomaha.com/utility-assistance. Asistencia financiera...

Bill Inserts

M.U.D. Updates

Natural Gas

Utilities

Water

06.05.23

New Pump Station Nearly Complete

Those driving on Dodge Street near 153rd likely noticed construction of a new building during the past year. Located on the south side of Dodge Street is the District’s new West Dodge Pump Station. The station was designed to meet peak demands for water in the rapidly developing area of northwest Omaha. Work occurred in...

Bill Inserts

M.U.D. Updates

Water

06.02.23

Tips for Wise Water Use

We recognize that water is a precious resource, and as part of our Water Conservation Plan, we promote the overall wise use of water and encourage water conservation during peak usage periods. As water use soars during the hot, summer months, there are things you can do around your home to conserve. Inside Your Home...

Bill Inserts

Water

06.02.23

M.U.D. Makes a Splash at Annual Water Works Festival

Eleven M.U.D. employees lent their expertise to volunteer at the annual Water Works field day, May 2-3, at Schramm Park State Recreation Area. More than 1,200 fifth-grade students were taught about water conservation and its impact on Nebraskans’ lives. The District has participated in teaching and sponsorship of the event for more than 25 years. Employee...

Bill Inserts

M.U.D. Event

Water

05.03.23

M.U.D. Releases Annual Water Quality Report; Continues to Provide Safe, High-quality Water

Bill Inserts

M.U.D. Updates

Utilities

Water

04.14.23

Metropolitan Utilities District receives $10 million federal grant for natural gas infrastructure improvements

M.U.D. Updates

Natural Gas

Uncategorized

Utilities

Water

04.07.23

Infrastructure Replacement 2022 Annual Report

Work to replace and update critical infrastructure continued to progress throughout 2022. District and contracted crews replaced 18.2 miles of gas mains and 15.9 miles of water mains. Condition assessment on an additional 2.1 miles of water main was completed, which allows the District to plan repairs based on pipe deterioration data to mitigate the...

Bill Inserts

Natural Gas

Water

12.21.22

Winterizing Your Water Pipes

When water freezes, it expands. Plan ahead to prevent the cost and mess of frozen pipes or a broken water line during winter months. Here are some things you can do to prepare for winter!

Cold Weather

Water