WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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08.03.23

August News & Updates

Come Work With Us! We employ individuals with administrative, technical or professional experience and education. Our work covers a variety of disciplines from construction, engineering, customer service and engagement, accounting, information technology and more. View current openings at mudomaha.com/careers. Energy Efficiency Program Helps Low-Income Customers. Through a new collaboration with Habitat for Humanity, we are...

Bill Inserts

M.U.D. Updates

Natural Gas

Utilities

08.03.23

Know What’s Below – Dig Safely with 811

Celebrating Safety on August 11 Did you know more than half of reported natural gas incidents are caused by people who dig before utility lines are marked? On August 11, the utility industry celebrates National 811 Day, designed to promote safe digging. Every day, M.U.D. employees locate underground gas and water services to ensure any...

Bill Inserts

Natural Gas

Utilities

Water

08.03.23

Energy Efficiency Program Helps Low-Income Customers

Safety and efficiency are top of mind at M.U.D., and that focus extends to our customers’ homes. Through a new collaboration with Habitat for Humanity of Omaha and the Omaha Public Power District, we are providing education and funds to help our low-income customers make their homes safer and more efficient. Our Energy Efficiency Assistance...

Bill Inserts

M.U.D. Updates

Natural Gas

Utilities

Water

06.22.23

July News & Updates

Low Income Bill Assistance Available. Funds are available from the Nebraska Department of Health and Human Services to assist low-income households with their water utility costs. The Low-Income Household Water Assistance Program (LIHWAP) offers funding for qualified applicants through September 30. For more information or to learn about additional assistance options, visit mudomaha.com/utility-assistance. Asistencia financiera...

Bill Inserts

M.U.D. Updates

Natural Gas

Utilities

Water

05.03.23

M.U.D. Releases Annual Water Quality Report; Continues to Provide Safe, High-quality Water

Bill Inserts

M.U.D. Updates

Utilities

Water

04.14.23

Metropolitan Utilities District receives $10 million federal grant for natural gas infrastructure improvements

M.U.D. Updates

Natural Gas

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Utilities

Water

04.07.23

Practice Safe Digging – It’s the Law

April is National Safe Digging Month, however it’s important to practice safe digging year round. Nebraska811 is a statewide one-call notification center set up under Nebraska Statute 76-2321 in 1994. The law is designed to protect underground utilities and the well-being of people. The law requires that all utilities become a member of Nebraska811. Utility...

Bill Inserts

Utilities

04.07.23

Need Help Paying Your Bill?

For 40 years, our customers have been helping each other by supporting the District’s utility assistance program, the Home Fund. Through bill round-up, recurring monthly pledges and other donations, our customer-funded program has provided assistance to more than 37,000 households. Unfortunately for many, the need for help continues to grow. If you find yourself struggling...

Bill Inserts

Utilities

02.14.23

Streetcar Funding Agreement Protects M.U.D. Customers

M.U.D. Updates

Utilities