Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende Más
Follow us on Twitter to receive the latest news on water or gas emergencies. Like us on Facebook to see helpful tips, event information and photos.
Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
Did you know the amount of water you use during the December through March billing period is used to help calculate your sewer fees, which Metropolitan Utilities District bills on behalf of the city? Limiting outdoor water use until mid-April will save you on sewer fees. Each municipality sets its sewer use rates. Municipalities include: Bellevue, Bennington,...
READ MORE
Bill Inserts
Utilities
Water
Board of Directors Approve 2024 Budget. M.U.D.’s 2024 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure and people to ensure the public utility is positioned to meet ever-growing demands. Also approved were changes to the natural gas and water rates, with a total annual average...
READ MORE
Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
Utilities
Water
Omaha Public Power District and Metropolitan Utilities District encourage you to give the gift of warmth and safety this holiday season by registering for the Heat the Streets Run & Walk for Warmth. Funds raised provide utility bill assistance for customers going through hard financial times. The 17th annual Heat the Streets takes place March...
READ MORE
M.U.D. Event
Utilities
Total annual average residential gas and water bill projected to decrease 7% For additional information: Stephanie Mueller, 402.504.7776 or Jessica Heidebrecht, 402.504.7204. December 6, 2023; Omaha, Neb.— The Metropolitan Utilities District (M.U.D.) Board of Directors today approved a 2024 budget, which continues to fund investments in critical infrastructure and people to ensure the public utility is positioned to...
READ MORE
M.U.D. Updates
Natural Gas
Utilities
Water
Heat the Streets for Utility Assistance. Save the date for the 17th annual Heat the Streets Run & Walk for Warmth, on Saturday, March 2, 2024, at Aksarben Village. The event raises funds to support utility assistance programs for Metropolitan Utilities District and Omaha Public Power District customers. Visit heatthestreetsomaha.org for more details and read...
READ MORE
Bill Inserts
M.U.D. Event
M.U.D. Updates
Utilities
Decades of Dedication: A 63-Year Retirement Milestone. Employee Don Noonan, customer service clerk V, is retiring after a record 63-year tenure at the District. Click here to read about Don’s career, reflections and proudest moments. Looking Ahead to Heating Season. Natural gas industry experts are projecting lower natural gas prices this winter heating season compared...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
M.U.D. Updates
Utilities
For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. The fund, formed in 1983, assists customers experiencing hardship by providing bill assistance. In celebration of 40 years, the District unveiled new artwork on a Field Services van to promote the message of connecting those in need with those...
READ MORE
Bill Inserts
M.U.D. Event
Utilities
Celebrating Four Decades of Assistance. For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. This fund is a resource to provide bill assistance to those in need. We challenge our customers who are able to make a donation to help their neighbors and friends. Visit mudomaha.com/homefund. Preparing for...
READ MORE
Bill Inserts
Carbon Monoxide
Cold Weather
Natural Gas
Utilities
Natural Gas Safety Information If you smell gas, leave fast! Leave the area and then call us at 402.554.7777 or 911. There is no charge. What to do if you suspect a leak: DO NOT ASSUME SOMEONE ELSE WILL REPORT THE CONDITION. Why natural gas smells like rotten eggs Natural gas has no odor and...
READ MORE
Bill Inserts
Carbon Monoxide
Natural Gas
Utilities
Login
