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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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03.04.24
Mains and Services: What’s Yours? What’s Ours?
WATER MAINS AND SERVICE LINES Main: The large pipe laid in or along a street. The main is four inches or more in diameter with a fire hydrant attached to it. M.U.D. is responsible for water mains. Corporation: A valve connecting the main to the water service line. M.U.D. is responsible for the corporation. Service...
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Bill Inserts
Natural Gas
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02.02.24
February News & Updates
Support Utility Assistance at Annual Fundraiser. The 17th annual Heat the Streets Run & Walk for Warmth is Saturday, March 2. The event raises funds to support utility assistance programs for M.U.D. and Omaha Public Power District customers. Various participation options are available, including virtual. Donations and sponsorship opportunities are also available. Learn more and...
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Bill Inserts
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02.01.24
Upcoming Heat the Streets Run & Walk for Warmth Raising Critical Utility Assistance Funds to Meet Growing Need in Our Community
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01.04.24
January News & Updates
Board of Directors Approve 2024 Budget. M.U.D.’s 2024 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure and people to ensure the public utility is positioned to meet ever-growing demands. Also approved were changes to the natural gas and water rates, with a total annual average...
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12.06.23
Metropolitan Utilities District Sets 2024 Budget, Projects a Lower Overall Bill While Continuing Investment in Critical Infrastructure
Total annual average residential gas and water bill projected to decrease 7% For additional information: Stephanie Mueller, 402.504.7776 or Jessica Heidebrecht, 402.504.7204. December 6, 2023; Omaha, Neb.— The Metropolitan Utilities District (M.U.D.) Board of Directors today approved a 2024 budget, which continues to fund investments in critical infrastructure and people to ensure the public utility is positioned to...
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M.U.D. Updates
Natural Gas
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10.04.23
October News & Updates
Celebrating Four Decades of Assistance. For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. This fund is a resource to provide bill assistance to those in need. We challenge our customers who are able to make a donation to help their neighbors and friends. Visit mudomaha.com/homefund. Preparing for...
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Bill Inserts
Carbon Monoxide
Cold Weather
Natural Gas
Utilities
09.01.23
September News & Updates
Natural Gas Safety Information If you smell gas, leave fast! Leave the area and then call us at 402.554.7777 or 911. There is no charge. What to do if you suspect a leak: DO NOT ASSUME SOMEONE ELSE WILL REPORT THE CONDITION. Why natural gas smells like rotten eggs Natural gas has no odor and...
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Bill Inserts
Carbon Monoxide
Natural Gas
Utilities
08.03.23
August News & Updates
Come Work With Us! We employ individuals with administrative, technical or professional experience and education. Our work covers a variety of disciplines from construction, engineering, customer service and engagement, accounting, information technology and more. View current openings at mudomaha.com/careers. Energy Efficiency Program Helps Low-Income Customers. Through a new collaboration with Habitat for Humanity, we are...
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08.03.23
Know What’s Below – Dig Safely with 811
Celebrating Safety on August 11 Did you know more than half of reported natural gas incidents are caused by people who dig before utility lines are marked? On August 11, the utility industry celebrates National 811 Day, designed to promote safe digging. Every day, M.U.D. employees locate underground gas and water services to ensure any...
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Bill Inserts
Natural Gas
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