WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

Learn More

¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

Aprende Más

News & Community

Want Instant Updates?

Follow us on Twitter to receive the latest news on water or gas emergencies. Like us on Facebook to see helpful tips, event information and photos.

Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.

04.14.23

Metropolitan Utilities District receives $10 million federal grant for natural gas infrastructure improvements

M.U.D. Updates

Natural Gas

Uncategorized

Utilities

Water

04.07.23

Downtown Branch Closing June 30

After much consideration, the decision has been made to cease operations at our branch office, located at 444 S. 16th Street, effective June 30, 2023. This decision was not made lightly, and we remain committed to serving our customers. We have partnered with several community businesses to accept in-person payments. A complete list of locations...

Bill Inserts

M.U.D. Updates

02.14.23

Streetcar Funding Agreement Protects M.U.D. Customers

M.U.D. Updates

Utilities

02.06.23

Meet M.U.D.’s Newest Board Member: Bob Sidzyik

M.U.D. Updates

02.06.23

District to Launch Refreshed Website

Bill Inserts

M.U.D. Updates

12.07.22

Metropolitan Utilities District discusses streetcar utility relocations and potential impact on customers

M.U.D. Updates

Utilities

12.07.22

Metropolitan Utilities District sets 2023 budget, raises rates to fund ongoing natural gas and water infrastructure upgrades

M.U.D. Updates

11.25.22

Registration open for 16th Annual Heat the Streets Run & Walk for Warmth, with new options for 2023

As inflation raises prices on many goods and services, the ongoing challenges of our current economy are taking a toll on many of us. More and more Metropolitan Utilities District and Omaha Public Power District customers are seeking help to pay their utility bills. The utilities’ annual Heat the Streets Run & Walk for Warmth,...

M.U.D. Event

M.U.D. Updates

11.11.22

M.U.D.’s role as billing agent for sewer fees

Last week, the City of Omaha announced proposed sewer rate increases over the next four years to comply with the federal mandate to meet the Clean Water Act standards. Omaha is one of 772 communities in the United States required to carry out the unfunded mandate. The rate ordinance will be introduced to the Omaha...

M.U.D. Updates