Our customer service center will close early at 4:00 p.m. on Christmas Eve. If you need immediate assistance, our 24/7 emergency line is available at 402.544.7777. If you smell gas, leave the building and then call our emergency line or 911.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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10.13.23
Decades of Dedication: Don Noonan’s 63-Year Retirement Milestone
February 20, 2024, will mark just over 63 years since Don Noonan joined the District. Noonan started his career at M.U.D. in 1960 as a meter reader, Meter Services, after he served in the Marine Corps. He wanted to veer away from the unreliable, seasonal construction jobs he had been working and seek out something more permanent. Eventually, Noonan...
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M.U.D. Updates
08.03.23
August News & Updates
Come Work With Us! We employ individuals with administrative, technical or professional experience and education. Our work covers a variety of disciplines from construction, engineering, customer service and engagement, accounting, information technology and more. View current openings at mudomaha.com/careers. Energy Efficiency Program Helps Low-Income Customers. Through a new collaboration with Habitat for Humanity, we are...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
08.03.23
Energy Efficiency Program Helps Low-Income Customers
Safety and efficiency are top of mind at M.U.D., and that focus extends to our customers’ homes. Through a new collaboration with Habitat for Humanity of Omaha and the Omaha Public Power District, we are providing education and funds to help our low-income customers make their homes safer and more efficient. Our Energy Efficiency Assistance...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Water
07.28.23
M.U.D. Voluntary Outdoor Water Restrictions Extended Three Weeks, Requests No Watering on Mondays
Omaha, Neb.— Metropolitan Utilities District is urging its water customers to continue limiting outdoor water use through Monday, August 21. Repairs needed on a water main have reduced capacity at one of its water production facilities and, due to the complexity of the repairs and the extreme temperatures, outdoor water restrictions are being extended. M.U.D....
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M.U.D. Updates
Water
06.22.23
July News & Updates
Low Income Bill Assistance Available. Funds are available from the Nebraska Department of Health and Human Services to assist low-income households with their water utility costs. The Low-Income Household Water Assistance Program (LIHWAP) offers funding for qualified applicants through September 30. For more information or to learn about additional assistance options, visit mudomaha.com/utility-assistance. Asistencia financiera...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Water
06.05.23
New Pump Station Nearly Complete
Those driving on Dodge Street near 153rd likely noticed construction of a new building during the past year. Located on the south side of Dodge Street is the District’s new West Dodge Pump Station. The station was designed to meet peak demands for water in the rapidly developing area of northwest Omaha. Work occurred in...
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Bill Inserts
M.U.D. Updates
Water
05.03.23
M.U.D. Releases Annual Water Quality Report; Continues to Provide Safe, High-quality Water
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Bill Inserts
M.U.D. Updates
Utilities
Water
04.14.23
Metropolitan Utilities District receives $10 million federal grant for natural gas infrastructure improvements
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M.U.D. Updates
Natural Gas
Uncategorized
Utilities
Water
04.07.23
Downtown Branch Closing June 30
After much consideration, the decision has been made to cease operations at our branch office, located at 444 S. 16th Street, effective June 30, 2023. This decision was not made lightly, and we remain committed to serving our customers. We have partnered with several community businesses to accept in-person payments. A complete list of locations...
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Bill Inserts
M.U.D. Updates