We are processing energy assistance payments from DHHS and applying them to customer accounts. If you need more information, please contact your state case worker or call M.U.D. Customer Service at 402.554.6666.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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12.22.23
Register for Heat the Streets Run & Walk for Warmth by Dec. 31 to Receive Early Bird Discount, While Helping Utility Customers in Need
Omaha Public Power District and Metropolitan Utilities District encourage you to give the gift of warmth and safety this holiday season by registering for the Heat the Streets Run & Walk for Warmth. Funds raised provide utility bill assistance for customers going through hard financial times. The 17th annual Heat the Streets takes place March...
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M.U.D. Event
Utilities
12.01.23
December News & Updates
Heat the Streets for Utility Assistance. Save the date for the 17th annual Heat the Streets Run & Walk for Warmth, on Saturday, March 2, 2024, at Aksarben Village. The event raises funds to support utility assistance programs for Metropolitan Utilities District and Omaha Public Power District customers. Visit heatthestreetsomaha.org for more details and read...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
Utilities
11.22.23
Give the Gift of Utility Assistance This Holiday Season by Registering for Heat the Streets Run & Walk for Warmth
The holiday shopping season is already underway, and local utilities encourage you to add the gift of utility bill assistance to your list by signing up for the Heat the Streets Run & Walk for Warmth. You can register for the event beginning on Black Friday. Heat the Streets takes place March 2, 2024, at...
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M.U.D. Event
11.01.23
November News & Updates
Decades of Dedication: A 63-Year Retirement Milestone. Employee Don Noonan, customer service clerk V, is retiring after a record 63-year tenure at the District. Click here to read about Don’s career, reflections and proudest moments. Looking Ahead to Heating Season. Natural gas industry experts are projecting lower natural gas prices this winter heating season compared...
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Bill Inserts
Cold Weather
M.U.D. Event
M.U.D. Updates
Utilities
11.01.23
Breaking Ground on a New Facility
M.U.D. is officially embarking on the construction of its next facility. Leaders met Wednesday, October 25 to break ground on the District’s second Construction Center, just north of Interstate 680 near Potter Street and Blair High Road. “Countless hours have been spent coordinating, surveying and speaking with our employees, and we are thrilled to have...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
11.01.23
Celebrating Four Decades of the Home Fund; Save the Date for Annual Fundraiser
For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. The fund, formed in 1983, assists customers experiencing hardship by providing bill assistance. In celebration of 40 years, the District unveiled new artwork on a Field Services van to promote the message of connecting those in need with those...
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Bill Inserts
M.U.D. Event
Utilities
06.02.23
M.U.D. Makes a Splash at Annual Water Works Festival
Eleven M.U.D. employees lent their expertise to volunteer at the annual Water Works field day, May 2-3, at Schramm Park State Recreation Area. More than 1,200 fifth-grade students were taught about water conservation and its impact on Nebraskans’ lives. The District has participated in teaching and sponsorship of the event for more than 25 years. Employee...
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Bill Inserts
M.U.D. Event
Water
11.25.22
Registration open for 16th Annual Heat the Streets Run & Walk for Warmth, with new options for 2023
As inflation raises prices on many goods and services, the ongoing challenges of our current economy are taking a toll on many of us. More and more Metropolitan Utilities District and Omaha Public Power District customers are seeking help to pay their utility bills. The utilities’ annual Heat the Streets Run & Walk for Warmth,...
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M.U.D. Event
M.U.D. Updates
11.11.22
Save the Date: Heat the Streets Returns to Aksarben Village March 5
For additional information: Jodi Baker, 531-226-3592 After going virtual last year, the Heat the Streets Run & Walk for Warmth is coming back to Aksarben Village on Saturday, March 5. The event, co-hosted by Metropolitan Utilities District and Omaha Public Power District, raises money for utility assistance programs in our area. While utility assistance is a...
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M.U.D. Event