WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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News & Community

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11.04.24

November 2024 News & Updates

Help Us Heat the Streets for Those in Need. Save the date for the 18th annual Heat the Streets Run & Walk for Warmth on Saturday, March 1, 2025, at Aksarben Village. Proceeds from the event support utility assistance programs for Metropolitan Utilities District and Omaha Public Power District customers. This event is our largest...

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Scammers

Utilities

07.05.24

July News & Updates

District Receives Philanthropy Award. The Greater Omaha Chamber presented M.U.D. with its Business Excellence Award in Philanthropy. Since 2022, our employees have volunteered 354 hours and provided more than $738,000 to those in need in the communities we serve. Click here to read more. Conserve Water Using Odd/Even Schedule. To even out early morning spikes...

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Outdoor Living

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07.03.24

M.U.D. Receives Greater Omaha Chamber Business in Excellence Award

Each year, the Greater Omaha Chamber (GOC) awards local businesses with the Business Excellence Award for their performance across five pillars. They celebrate leadership, innovation, philanthropy, sustained excellence and milestones. Just 18 companies won this award for their trailblazing impression on our community. Metropolitan Utilities District was awarded the 2024 Business Excellence Award for its...

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M.U.D. Updates

06.04.24

June News & Updates

New Water Quality Report Available. Each year, we are required to issue a Water Quality Report, which provides accurate, comprehensive information about our water supply. Visit bit.ly/CCRMUD or scan the QR code to see the report. Requests for a hard copy of the report may be made by emailing [email protected] or calling 402.554.6666. English and...

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04.05.24

April News & Updates

Annual Fundraiser Sets Two Records. Two records were broken at the 17th annual Heat the Streets Run & Walk for Warmth. A record 1,055 people registered for the run and/or walk and more than $175,000 was raised through registration, donations and sponsorships. One-hundred percent of proceeds benefit the utility assistance programs for M.U.D. and Omaha...

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Utilities

04.03.24

Annual Event Breaks Two Records, Raises More Than $175,000 for Utility Assistance

A crisp, but sunny Saturday morning helped kick off the spring season in Omaha’s popular Aksarben Village. The streetscape of shops and restaurants filled with energy and purpose. On March 2, 2024, hundreds of runners and walkers of all ages were ready to hit the trails for the 17th Annual Heat the Streets Run &...

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02.02.24

February News & Updates

Support Utility Assistance at Annual Fundraiser. The 17th annual Heat the Streets Run & Walk for Warmth is Saturday, March 2. The event raises funds to support utility assistance programs for M.U.D. and Omaha Public Power District customers. Various participation options are available, including virtual. Donations and sponsorship opportunities are also available. Learn more and...

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02.01.24

Upcoming Heat the Streets Run & Walk for Warmth Raising Critical Utility Assistance Funds to Meet Growing Need in Our Community

Cold Weather

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01.04.24

January News & Updates

Board of Directors Approve 2024 Budget. M.U.D.’s 2024 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure and people to ensure the public utility is positioned to meet ever-growing demands. Also approved were changes to the natural gas and water rates, with a total annual average...

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