The incident at the PVS chemical plant in Bellevue is not associated with Metropolitan Utilities District’s drinking water production facilities. M.U.D.’s water continues to meet all state and federal standards for drinking water. We conduct more than 1,000 tests per day to ensure the water we supply is safe and reliable.
Login
WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende MásNews & Community
Want Instant Updates?
Follow us on Twitter to receive the latest news on water or gas emergencies. Like us on Facebook to see helpful tips, event information and photos.
Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
02.18.25
Upcoming Heat the Streets Run & Walk for Warmth Raising Critical Utility Assistance Funds to Meet Growing Need in Our Community
Omaha Public Power District and Metropolitan Utilities District are teaming up, once again, for the 18th annual Heat the Streets Run & Walk for Warmth. Funds raised provide utility bill assistance for customers going through hard financial times. Registration is open at HeatTheStreetsOmaha.com. The event will take place Saturday, March 1 at Zone 6 in Aksarben Village,...
READ MORE
M.U.D. Event
Utilities
02.06.25
February 2025 News & Updates
Winter Water Use Impacts Sewer Fees. Did you know the amount of water you use during the December through March billing period is used to help calculate your sewer fees? The City of Omaha sets sewer use rates and is responsible for the sewer system. M.U.D. is the billing agent that invoices and collects sewer...
READ MORE
Bill Inserts
M.U.D. Event
M.U.D. Updates
Utilities
Water
01.28.25
Register for Heat the Streets Run & Walk for Warmth by Jan. 31 to Receive Early Bird Discount, While Helping Utility Customers in Need
Omaha Public Power District and Metropolitan Utilities District encourage you to give the gift of warmth and safety this winter season by registering for the Heat the Streets Run & Walk for Warmth. Funds raised provide utility bill assistance for customers going through hard financial times. The 18th annual Heat the Streets takes place March...
READ MORE
Cold Weather
M.U.D. Event
Utilities
01.07.25
January 2025 News & Updates
Board Approves 2025 Budget and Rate Changes. M.U.D.’s 2025 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure to ensure the public utility is positioned to serve community growth. Also approved were changes to the natural gas and water rates, with the average residential gas and...
READ MORE
Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
Utilities
Water
12.02.24
December 2024 News & Updates
You Can Make a Difference. Make a donation to the Home Fund to help customers in need. Contributions are tax deductible and 100% of funds go right back into our community. Need help? Visit mudomaha.com/homefund for resources and eligibility requirements. Want to donate? Visit mudomaha.com/homefund or scan the QR code. Or, you may roundup your...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
Utilities
11.27.24
Give the Gift of Utility Assistance this Holiday Season by Registering for Heat the Streets Run & Walk for Warmth
The holiday shopping season is already underway, and local utilities encourage you to add the gift of utility bill assistance to your list by signing up for the Heat the Streets Run & Walk for Warmth. You can register for the event beginning on Black Friday. Heat the Streets takes place March 1, 2025, at...
READ MORE
M.U.D. Event
Utilities
11.04.24
November 2024 News & Updates
Help Us Heat the Streets for Those in Need. Save the date for the 18th annual Heat the Streets Run & Walk for Warmth on Saturday, March 1, 2025, at Aksarben Village. Proceeds from the event support utility assistance programs for Metropolitan Utilities District and Omaha Public Power District customers. This event is our largest...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
Scammers
Utilities
07.05.24
July News & Updates
District Receives Philanthropy Award. The Greater Omaha Chamber presented M.U.D. with its Business Excellence Award in Philanthropy. Since 2022, our employees have volunteered 354 hours and provided more than $738,000 to those in need in the communities we serve. Click here to read more. Conserve Water Using Odd/Even Schedule. To even out early morning spikes...
READ MORE
Bill Inserts
Carbon Monoxide
M.U.D. Event
M.U.D. Updates
Natural Gas
Outdoor Living
Utilities
Water
07.03.24
M.U.D. Receives Greater Omaha Chamber Business Excellence Award
Each year, the Greater Omaha Chamber (GOC) awards local businesses with the Business Excellence Award for their performance across five pillars. They celebrate leadership, innovation, philanthropy, sustained excellence and milestones. Just 18 companies won this award for their trailblazing impression on our community. Metropolitan Utilities District was awarded the 2024 Business Excellence Award for its...
READ MORE
M.U.D. Event
M.U.D. Updates