WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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10.04.23

Preparing for Winter

As colder weather begins to arrive, we encourage customers to conserve energy to prepare for higher heating bills. One way to avoid bill fluctuations, customers may join the Budget Payment Plan, which allows you to pay the same bill amount every month. You may join the plan any time of the year. The District also...

Bill Inserts

Cold Weather

12.21.22

Winterizing Your Water Pipes

When water freezes, it expands. Plan ahead to prevent the cost and mess of frozen pipes or a broken water line during winter months. Here are some things you can do to prepare for winter!

Cold Weather

Water

12.21.22

M.U.D. prepared for winter storm, increased gas supply demands

Metropolitan Utilities District is prepared to continue providing life-essential natural gas and water to its customers through this weekend’s winter storm that is bringing very cold temperatures.

Cold Weather

Natural Gas

12.09.22

M.U.D. recommends customers flush plumbing lines when reopening buildings

Cold Weather

02.14.21

M.U.D. asks customers to turn down thermostats to conserve energy during extreme cold weather

Due to extremely high demand for natural gas with record low temperatures across the country, Metropolitan Utilities District is asking residential and business customers to voluntarily turn down their thermostats, if possible, to help conserve natural gas supplies. This situation is due to an extended period of frigid temperatures impacting utilities across a multi-state region....

Cold Weather

12.29.17

Cold weather safety tips from Metropolitan Utilities District

For immediate release, Omaha, Neb.–With extremely cold weather expected this week, Metropolitan Utilities District encourages customers to follow these tips to stay warm and help ensure the safe and reliable use of home heating equipment: Other cold weather tips When water freezes, it expands. You can plan ahead to prevent the cost and mess of...

Cold Weather