WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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News & Community

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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.

11.01.23

Breaking Ground on a New Facility

M.U.D. is officially embarking on the construction of its next facility. Leaders met Wednesday, October 25 to break ground on the District’s second Construction Center, just north of Interstate 680 near Potter Street and Blair High Road. “Countless hours have been spent coordinating, surveying and speaking with our employees, and we are thrilled to have...

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M.U.D. Event

M.U.D. Updates

11.01.23

Celebrating Four Decades of the Home Fund; Save the Date for Annual Fundraiser

For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. The fund, formed in 1983, assists customers experiencing hardship by providing bill assistance. In celebration of 40 years, the District unveiled new artwork on a Field Services van to promote the message of connecting those in need with those...

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M.U.D. Event

Utilities

10.04.23

October News & Updates

Celebrating Four Decades of Assistance. For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. This fund is a resource to provide bill assistance to those in need. We challenge our customers who are able to make a donation to help their neighbors and friends. Visit mudomaha.com/homefund. Preparing for...

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Carbon Monoxide

Cold Weather

Natural Gas

Utilities

10.04.23

Preparing for Winter

As colder weather begins to arrive, we encourage customers to conserve energy to prepare for higher heating bills. One way to avoid bill fluctuations, customers may join the Budget Payment Plan, which allows you to pay the same bill amount every month. You may join the plan any time of the year. The District also...

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Cold Weather

10.04.23

Be Carbon Monoxide Aware

Referred to as “the silent killer,” carbon monoxide (CO) is a gas that can be produced by incomplete combustion when carbon-based materials are burned such as wood, propane and natural gas. It can’t be seen, heard or smelled. Your first line of defense is to make sure your heating system is inspected every year by...

Bill Inserts

Carbon Monoxide

09.01.23

September News & Updates

Natural Gas Safety Information If you smell gas, leave fast! Leave the area and then call us at 402.554.7777 or 911. There is no charge. What to do if you suspect a leak: DO NOT ASSUME SOMEONE ELSE WILL REPORT THE CONDITION. Why natural gas smells like rotten eggs Natural gas has no odor and...

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Carbon Monoxide

Natural Gas

Utilities

08.03.23

August News & Updates

Come Work With Us! We employ individuals with administrative, technical or professional experience and education. Our work covers a variety of disciplines from construction, engineering, customer service and engagement, accounting, information technology and more. View current openings at mudomaha.com/careers. Energy Efficiency Program Helps Low-Income Customers. Through a new collaboration with Habitat for Humanity, we are...

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M.U.D. Updates

Natural Gas

Utilities

08.03.23

Partnering to Demonstrate Sustainability and Water Conservation

For 20 years Metropolitan Utilities District (M.U.D.) has partnered with the University of Nebraska-Lincoln (UNL) Extension Office on a sustainability garden at Village Pointe Shopping Center. M.U.D. currently provides most of the supplies and materials for the garden, which features low water-use plants. John Fech, UNL extension educator, and his band of Master Gardeners, including...

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Outdoor Living

08.03.23

Know What’s Below – Dig Safely with 811

Celebrating Safety on August 11 Did you know more than half of reported natural gas incidents are caused by people who dig before utility lines are marked? On August 11, the utility industry celebrates National 811 Day, designed to promote safe digging. Every day, M.U.D. employees locate underground gas and water services to ensure any...

Bill Inserts

Natural Gas

Utilities

Water