Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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Do you perform taste and odor tests on water samples?

Odor tests are performed a minimum of once a month on both the Missouri River water and on tap water. We also have a special device in the lab which we use to monitor the odor of the tap water on a 24-hour basis. The only time the taste of the water is checked is if there has been a complaint about the taste by a customer. We then will obtain a sample of that water and check its taste. During spring runoff, we check odor daily or as often as necessary.