Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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This week, October 4-10, is Public Natural Gas Week. It’s a chance to recognize the value of public natural gas utilities, the employees who work in the industry and the communities they serve. At Metropolitan Utilities District, we’re proud to be part of that tradition. M.U.D. serves more than 244,000 natural gas customers across the Omaha metro area. We’re...
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M.U.D. Updates
Natural Gas
Utilities
Si el agua inundó o mojó algún equipo de gas en su hogar, este debe ser inspeccionado y reparado o cambiado antes de que se pueda restablecer el servicio de gas natural. Seguir estos pasos: Solicitud de restablecimiento del servicio Después de realizar las reparaciones necesarias, comuníquese con el Distrito Metropolitano de Servicios Públicos (M.U.D.)...
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M.U.D. Updates
Natural Gas
Utilities
If floodwater reaches any gas appliance in your home, it must be inspected and repaired or replaced before natural gas service can be restored. Follow these steps: Requesting service restoration After the necessary repairs have been completed, contact Metropolitan Utilities District (M.U.D.) at 402.554.6666 to request gas service restoration. Before restoring service, M.U.D. will verify...
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M.U.D. Event
Natural Gas
Utilities
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M.U.D. Updates
M.U.D. Achieves Lead Replacement Goal. The District reached its lead service line replacement goal for 2026, five months ahead of schedule. As of July 31, M.U.D. and its contractor partners completed 1,039 replacements this year. Crews are continuing to work through the fall and winter months and are on pace to complete more than 1,600...
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Bill Inserts
Carbon Monoxide
M.U.D. Updates
Utilities
Omaha Public Power District and Metropolitan Utilities District are joining forces for the 20th annual Heat the Streets Run & Walk for Warmth, a community tradition that, for two decades, has brought people together to support local families facing utility hardship. Registration opens Oct. 1 for the annual fundraiser, which raises money to help local...
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M.U.D. Event
Utilities
Metropolitan Utilities District has earned a 2026 Governor’s Wellness Award. This marks the District’s second time receiving statewide recognition for its commitment to employee health and well-being. M.U.D. received the Grower Award, which identifies organizations whose wellness programs are making a positive impact on employee health behaviors and workplace engagement. The acknowledgement highlights the success...
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M.U.D. Updates
For more information about gas safety, visit our natural gas safety page. What is natural gas and its hazards? Natural gas is an economical, safe, colorless and odorless fuel. For easy detection, we add a chemical to give gas a distinctive odor like skunk, rotten eggs or sulfur. Natural gas is not poisonous, however it...
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Bill Inserts
Natural Gas
Utilities
Metropolitan Utilities District has reached its 2026 lead service line replacement goal five months ahead of schedule. The milestone marks significant progress in reducing potential sources of lead exposure and protecting public health throughout the community. Lead can be especially harmful to young children, affecting brain development and learning ability. As of July 31, M.U.D....
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M.U.D. Updates
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