Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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M.U.D. Blog


Summer Water Usage: Odd/Even Watering

water sprinkler

Did you know early morning watering this time of year can impact water pressure? Although the District has adequate water supplies, we do see very high demands and some pressure loss in our system in the early morning hours (5-8 a.m.) when customers irrigate their lawns.

You can help reduce peak demands and maintain more optimum pressures in the system by switching up your sprinkler schedule. We recommend:

  • Odd-numbered 🏠 💦 on Monday, Wednesday and Friday.
  • Even-numbered 🏠 💦 on Tuesday, Thursday, Saturday or Sunday.

If you are interested in using less water, check out these wise water use tips.

We also offer a $75 rebate to residential water customers who have a rain sensor shut-off device or wi-fi sprinkler predictive controller installed. Details are available here.


Best Tasting Water

M.U.D. On Tap logo

We are proud to announce that your tap water is not only safe and high-quality, but recently was recognized for its great taste!

M.U.D. won “Best Tasting Water” honors November 3, 2021, at the Nebraska Section’s American Water Works Association (NSAWWA) conference in Kearney. Our water was judged best tasting in the state and will go on to represent NSAWWA at the national competition in San Antonio, Texas, in June 2022. Entries were judged on appearance, scent, taste and aftertaste.

Congratulations to our employees who work diligently to help provide safe, reliable, cost-effective – and great tasting -- water to our community every day. And, thanks to you, our customer-owners, for supporting your public water utility!