News Release: Metropolitan Utilities District Monitoring Flooding; Water and Gas Facilities Operating Normally.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE Update on Water Quality and Safety
At various times of the year, some Metropolitan Utilities District (M.U.D.) customers may notice their water looks, tastes, or smells a bit different than normal. These changes occur when the Platte and Missouri River basins experience runoff of natural organic vegetation, nutrients and minerals due to weather events including heavy rainfall and flooding.
Weather events far to the north and west (i.e. Western Nebraska, Colorado, Montana, the Dakotas) can impact the water quality of the Platte and Missouri River Basins. This additional runoff flows from smaller tributaries into the Platte and Missouri Rivers, which provide source water for the Omaha metro area.
M.U.D. continuously monitors source water conditions and makes needed adjustments to water treatment processes to minimize the effects of these events.
We assure you the tap water continues to meet all state and federal standards for drinking water. Your tap water is fully safe and there is no impact to public health.
We perform more than 1,000 water quality tests a day throughout the supply and distribution system. Tests are conducted in strict accordance with requirements set by the U.S. Environmental Protection Agency and Nebraska Department of Environment and Energy.
Visit our water quality page at mudomaha.com for more information and to see the current consumer confidence report.
If you need additional information, please call Customer Service at 402.554.6666.