We are processing energy assistance payments from DHHS and applying them to customer accounts. If you need more information, please contact your state case worker or call M.U.D. Customer Service at 402.554.6666.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE June News & Updates
New Water Quality Report Available. Each year, we are required to issue a Water Quality Report, which provides accurate, comprehensive information about our water supply. Visit bit.ly/CCRMUD or scan the QR code to see the report. Requests for a hard copy of the report may be made by emailing [email protected] or calling 402.554.6666. English and Spanish versions are available.
El nuevo Informe de Calidad del Agua ya está Disponible. Cada año, tenemos que emitir un Informe de Calidad del Agua con información precisa y completa sobre el agua que suministramos. Visite bit.ly/CCRMUD o escanee el código QR para ver o leer el informe. Usted también puede solicitar una copia impresa de este informe enviando un correo electrónico a [email protected] o llamando al 402.554.6666. Disponemos de copias en inglés y español.
Federal Grant Awarded. M.U.D. received a federal grant that will provide added funding for its gas infrastructure replacement program. The program, started in 2008, modernizes low-pressure cast iron gas mains and services. Read the press release here.
Help Reduce System Load With Odd/Even Watering. To even out early morning spikes in demand, we are requesting all customers use an odd/even watering schedule this spring and summer — odd addresses should water on Monday, Wednesday and Friday; even addresses should water Tuesday, Thursday and Saturday or Sunday. This will help ensure our system operates more efficiently, and making this simple change can save you money and improve affordability for all customer-owners. For more tips to save on your water bill, click here.
