Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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Rental Property

Our objective is to assist rental property owners and managers with questions and concerns which are not resolved through our regular customer service department. We value your business and continuously strive to make your interactions with us a positive and productive experience. We look forward to working with you!

If you have any questions, please email our Account Representative or call 402.504.7806.

For your convenience, we've supplied some commonly used forms below.
*There is a nominal fee for this request.