Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
I want to:

Who sets gas and water rates?

The M.U.D. Board of Directors sets the water rates and the non-gas or fixed base part of the gas rate. The fixed base rate covers costs for operation, maintenance and administration of gas plants and mains.

The gas part of the rate, which fluctuates every month depending on the price at the wellhead, goes to buy natural gas. This cost is passed on directly to you.

We also provide a cost-saving service to cities in our service area by collecting sewer and trash pick-up fees. M.U.D. directors do not set these fees.