Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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M.U.D. board selects Mark Doyle as president

Article date - 04-06-18

Metropolitan Utilities District's board of directors today selected Chief Information Officer Mark Doyle as the District's next president effective immediately. He succeeds Scott Keep who is retiring after a 38-year career at the public gas and water utility.

Mark Doyle

Doyle has seven years of service with the District as a senior vice-president and 18 years as a board member. He joined M.U.D. in 2011 as senior vice-president and chief customer officer and was named CIO in 2012. He served as interim president for seven months in 2013-2014.

Prior to joining the District and while serving on the M.U.D. Board, Doyle worked in information technology management at First National Bank of Omaha for more than 22 years.

He earned a bachelor of science degree in Business Administration of Technical Studies from Bellevue University.

Doyle is a member of a variety of professional organizations including the American Water Works Association, MAPA Heartland 2050, Americas’ SAP Users’ Group Executive Exchange, Interface Nebraska Advisory Council, Omaha CIO Forum and the Water and Wastewater CIO Forum.