Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Schedule D – Compressed Natural Gas (CNG) Vehicle Service Rate

To see the current monthly CNG price, click here.

Effective January 2, 2021

(Supersedes Schedule D effective December 2, 2019)


  1. This rate schedule shall apply to customers utilizing compressed natural gas (CNG) in natural gas powered vehicles (NGV) obtained at an M.U.D. CNG filling station.
  2. This schedule shall also apply to natural gas separately metered and compressed on customer premises at customer expense. Natural gas compressed on customer premises that is not separately metered shall be billed at the prevailing rate of the primary meter.
  3. Gas service under this schedule is available only for the above purpose and to the extent that gas is available therefore pursuant to the Rules and Regulations of the District at the time service is requested.


M.U.D. Filling Station - Compression by the District

  Per therm* Per GGE**
Base Commodity Charge- all gas delivered. $0.7908 $0.9885
Commodity Charge – All gas delivered Weighted Average Cost of Gas (WACOG)  


Customer Fill Station - Compression by the Customer

Service Charge - The service charge applies only to natural gas separately metered and compressed on customer premises. The service charge will be the applicable Schedule A, Schedule B, or submeter charge per month.

  Per therm* Per GGE**
Base Commodity Charge - all gas delivered $0.1623 $0.2029
Commodity Charge – All gas delivered Weighted Average Cost of Gas (WACOG)  

*The quantity of gas delivered hereunder shall be expressed in therms. The term, "therm", as used in this rate schedule means the quantity of gas which contains one hundred thousand British thermal units (100,000 Btu). The number of therms delivered hereunder in any month shall be determined by multiplying the volume of gas in cubic feet by the average heating value of the gas, expressed in Btu per cubic foot, as applicable for such month, and dividing this product by 100,000.

**For billing purposes, when necessary, the conversion factor for converting therms to gasoline gallon equivalent (GGE) shall be 0.8 gallon per one therm.

Gas Cost

The Base Commodity Charge will be combined with the Weighted Average Cost of Gas (WACOG) for a combined Commodity Billing Rate. WACOG shall be derived in accordance with Schedule GCA, Gas Cost Adjustment Provisions. Billing rates per therm shall be calculated and rounded to four places, following generally accepted rounding rules. Billing rates per GGE shall be calculated and rounded up to two places where pumps carry rates to two places.

Rates included herein are subject to adjustment for monthly changes in the cost of natural gas to the District as provided for in gas rate Schedule GCA, Gas Cost Adjustment Provisions. For current billing rate and/or billing rate history contact the District’s Marketing or Rate Divisions.

24-Month History of Rates and Charges

Click here.

Flexible Market Pricing

Flexible Market Pricing may apply to vehicular natural gas volumes delivered via District owned public fill stations. On a monthly basis, District management can alter the retail price at the pump. The retail price at the pump may be decreased or increased, considering excise credits, competing fuel prices, and local market pricing for CNG. No retail price for CNG sales shall be lower than the District’s commodity cost of purchased gas plus margin of $0.75/GGE (or $0.60 per therm), prior to the addition of all applicable taxes and statutory payments.


The District is required to collect Federal Excise CNG Fuel Tax and State of Nebraska Compressed Fuel Tax. The applicable rates will be incorporated into the combined Commodity Billing Rate. In addition, all applicable Federal, State and local taxes will be charged.


The monthly bill will be rendered at the above net rate. 

Emergency Priority

Gas service under this schedule is subject to curtailment to meet fuel requirements of higher emergency priority customers. Emergency priority customers shall be determined by the District or as directed by other governmental authority having jurisdiction.