Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms, water main breaks or no water service are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Rebates

Rain Sensor: Rain shut-off device for a sprinkler system. See $50 rebate form for details and restrictions. 

Natural Gas Dryer: If you purchased a natural gas dryer in 2017, please complete the rebate for a $300 credit.

Furnace: If you are converting your furnace or water heater from electric, propane or oil to natural gas, call 402.504.7981 for rebate information.

Multi-family Natural Gas Furnace Rebate Application: Available to developers of multi-family housing, the rebate will pay up to $500 per furnace.

Commercial Natural Gas Water Heater Rebate Application: Available to developers of commercial buildings, the rebate will pay $300 per water heater if converting to natural gas. Program includes stand-alone buildings, as well as buildings with multiple commercial bays and multi-family commercial water heaters.