Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms, water main breaks or no water service are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

Learn More
Metropolitain Utilites District
I want to:
EMERGENCY (EMERGENCIA)

Schedule W-1 - Residential Water Service

Effective January 2, 2017 (Supersedes Schedule W-1 effective January 2, 2016)

Availability

This rate schedule is available to and applies to customers purchasing water for residential purposes, including lawn irrigation, provided that:

  1. Customer resides within District boundaries or customer resides outside of District boundaries but also outside of cities and villages served under franchise.
  2. Not more than three apartment units or not more than eight sleeping rooms are connected to one meter, unless all units are occupied by one family.

Rate - Monthly Billing

Service Charge
Meter Size (inch) ($ per month)
5/8 13.02
3/4 19.54
1 32.55
1 1/2 65.11
2 104.18
3 208.34

 

Commodity Charge
  Per 100 Cubic Feet 
(cubic feet) Nov-May ($) Jun-Oct* ($)
First 900 1.2324 1.2324
Next 2,100 1.2324 1.7254
Over 3,000 1.2324 2.2183

* For billing purposes, summer rates will apply to accounts with a charge date of June through October.

Minimum Monthly Bill

The minimum monthly charge shall be the monthly service charge as indicated above.

Statutory Payment to Cities

The District is required to pay two (2) percent of retail sales of water within metropolitan class city corporate limits to those cities in accordance with Sec. 14-2138 (Reissue 1997) and two (2) percent of retail sales of water within other city and village corporate limits to those cities and villages under Sec. 14-2139 (Reissue 1997). Two (2) percent has not been included in the above rate. Therefore, the rate for all customers residing inside corporate limits is 2 percent greater than the rate indicated above.

Payment

The monthly bill will be rendered at the above net rate. If not paid within 15 days of date of bill, unpaid water charges are subject to a late payment charge of four (4) percent.

Turn-on Charge

A turn-on charge will be required upon application for water service.