Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

Learn More
Metropolitain Utilites District
I want to:
EMERGENCY (EMERGENCIA)

My Business

Welcome to the Metropolitan Utilities District! We are a customer-owned, public utility. We appreciate the opportunity to serve you and want to make sure your experience is convenient and easy. For important information about your gas and water services, review the New Customer Booklet.

We offer services for businesses, builders and property management customers. Our customer service team is dedicated to serve you promptly.

Contact Customer Service at 402.554.6666 to learn how to start, stop or transfer service.

My Account Online: Access your account information and make payments with a Visa or Mastercard debit or credit card 24 hours a day, seven days a week.

Pay By Phone: Call us at 402.554.6666 or toll-free at 1.800.732.5864 and use our automated menu to make a bill payment or access account information.


Property Owners and Managers

Visit our Rental Forms page to access commonly used forms.


Contractors and Developers

We are here to help answer questions and provide technical assistance if you’re interested in providing natural gas and/or water to your property. Below is contact information for gas and water mains and services. For on-line forms visit Contractor Services.

GAS

Gas Mains
402.504.7910
e-mail

Commercial Gas Services
402.504.7980   or   402.504.7810
e-mail                       e-mail

Residential Gas Services/
Capital Facilities/Meter/Tap Fees 
Builder and Contractor Services

402.504.7014

 

 

WATER

Water mains
402.504.7910   OR   402.504.7912
e-mail                          e-mail

Water Service, Taps & Meters
Builder & Contractor Services

402.504.7014

 

Below are links to popular resources for your convenience. You can also find more information in our “Related Resources” box.