Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Preparing Your Furnace For Fall

With colder months approaching, now is the time to start thinking about fall maintenance on your furnace. Some items like changing your filter monthly can be done by yourself, but to make sure everything is in proper working order it is best to call a certified Heating and Cooling contractor (HVAC).

Here are a few other tips to remember:

  • Use a clean filter. Standard air filters for furnaces need to be cleaned or changed once a month, more often during the heating season. Newer filters may be washable or require less frequent changing. Check the owner’s manual.
  • If a pilot light or burner flame goes out, allow ample time for any gas accumulation to escape before relighting. If the problem continues, call M.U.D. at 402.554.6666, or your heating contractor.
  • Gas appliances and furnaces need fresh air for proper combustion. Combustion products need to be vented to the outdoors. Keep flues, ducts and vents attached to appliances and heating systems in good condition and clear of obstructions.

If you are converting your furnace from electric, oil or propane, contact us for rebate offers at 402.504.7981.